· Tax I.D. required
· Wholesale prices 50% less than retail with a minimum of 8 pieces ordered
· Applies to figurines only, in any combination
· Functional pottery and large candle houses excluded
· Three weeks notice for special orders
· Payment due prior to shipment
· Payment by Visa/Mastercard/Discover only
· Customer pays shipping, USPS priority/insured
· Returns: If damaged -- return to post office for insurance credit, notify Heirloom Pottery and a replacement piece will be made upon payment.
· If an in-stock piece is ordered a return can be made within 7 days of receipt. Credit will be issued by original payment method.
· Special order pieces are not returnable unless damaged -- please return to post office for insurance credit.